REDICARE REFERRAL PROGRAM RULES
Effective: September 1, 2019
PROGRAM OVERVIEW: The Redicare Referral Program (the “Referral Program” or the “Program”) is offered by Redicare LLC (“Redicare”) and provides the opportunity to refer your friends, colleagues, and associates to Redicare and receive compensation. You do not have to be a Redicare customer to participate in the Referral Program.
PROGRAM DETAILS: Redicare will award an Amazon.com gift card or a Redicare account credit (for current Redicare customers)(the “Reward”) to any Eligible Referrer (as defined below) who refers an Eligible New Customer (as defined below) in compliance with these Referral Program Rules (the “Rules”). Rewards will be calculated based on the Redicare Eligible Product(s) selected by the Eligible New Customer for activation or installation. The Reward will be issued to the Eligible Referrer following the first month for which Redicare receives full payment from the Eligible New Customer provided that the Eligible New Customer’s account has been active and in good standing for at least ninety (30) consecutive days. The Program is valid only in the United States and Canada and cannot be combined with any other offers. Redicare reserves the right to add, modify and/or delete any Rewards and/or requirements to receive any Rewards. Redicare’s decision with respect to all aspects of the Referral Program is final and binding.
DEFINITION OF AN ELIGIBLE REFERRER: To qualify as an “Eligible Referrer”:
(1)you must be: ((a) a legal resident of the fifty (50) United States, the District of Columbia, and Puerto Rico, who is 18 years of age or older; or (b) a business operating in the United States; and (2) for Redicare customers, your existing account(s) must be in good standing at the time of the referral. Franchisee locations (and/or similar parent/child business relationships) that are part of a larger agreement containing its own special discounted pricing shall be excluded from consideration as an “Eligible Referrer”.
Existing Redicare customers, as well as former Redicare customers and former Redicare customers, are prohibited from referring themselves, except to other locations who have not previously had Redicare services. Business owners, employees or agents are prohibited from referring their respective business(es) or employer(s) (or any affiliates thereof) and are ineligible to receive a Reward. Notwithstanding the foregoing, consultants, contractors and others who are not “employees” are eligible should they refer companies for which they are contracted to work. Redicare reserves the right to validate that the referrer is/was not an employee at the time of referral. Referrers cannot refer immediate family members living within the same household nor may they resell Redicare services, as doing so may result in immediate disqualification.
DEFINITION OF AN ELIGIBLE NEW CUSTOMER: An “Eligible New Customer” is an individual or business that (1) is not currently, and has never previously been, a Redicare customer; (2) is not already registered as a Redicare lead or contact in Redicare’ records; (3) signs up for Redicare Eligible Products while this Referral Program is still active; and (4) maintains an active Redicare account in good standing for at least thirty (30) days after activation of Eligible New Customer’s account in compliance with the relevant Terms of Service for Redicare, as applicable. Eligible Products shall be defined as Redicare first aid services, with regular service.
You agree not to abuse any Redicare resource, online registration mechanism or the tools in the Referral Website by conduct which is, or can be, interpreted to be detrimental to the brand, trademark or interests of Redicare, including without limitation, attempting to make referrals or receive rewards in a manner inconsistent with these Rules or the intent of these Rules, attempting to earn rewards through illegitimate channels, participating in fraud, or tampering with Referral Program or its tools.
HOW TO EARN REWARDS: Registration for the Referral Program can be made either: (a) at https://grow.surf/3qugjn (the “Referral Website”); or (b) via a Redicare Referral form at RedicareDirect.com.
Registration via the Referral Website (https://grow.surf/3qugjn) After you have completed the Referral Website registration process, you will have the option of making referrals by either: (a) submitting your referrals directly to Redicare via the form provided on the Referral Website, or (b) using the tools provided on the Referral Website to create a personal link that you can then share via social media. If a potential new Redicare customer clicks on your personal link and follows the instructions to sign up for a Redicare plan, and if that referred business ultimately qualifies as an Eligible New Customer, you may be eligible for a Reward subject to the eligibility guidelines and Program Rules.
Registration via the Redicare Referral form You may also make referrals by submitting your referrals directly to Redicare via the referral form provided by Redicare. For the avoidance of doubt, sending mass email messages (to multiple recipients at the same time) is strictly prohibited.
Online Invitations to Potential Referrals
If you choose to invite businesses to sign up for Redicare via social media, then (1) you must include the personalized link provided to you from the Referral Website in your post, (2) you must state in your post that you are participating in this Referral Program and are eligible to receive Rewards, and (3) your post must be created and distributed in a personal manner that is appropriate and customary for communications with friends, colleagues, family members, and business associates.
If you choose to share via email, a personalized link will be generated by the Referral Website, which you must use in your email message. Your email must be created and distributed in a personal manner that is appropriate and customary for communications with friends, colleagues and family members. Note: You can only refer any friend, colleague or family member via email one-time during any calendar year. Sending mass email messages (to multiple recipients at the same time), distribution to strangers, or any other promotion of a personal link in a manner that would constitute or appear to constitute unsolicited commercial email or “spam”, is expressly prohibited and may be (in Redicare’s sole discretion) grounds for termination from the Program. Moreover, you may not issue marketing communications regarding the Redicare products and services through any other online means, including texting, emails, on websites, or through any automated email, online or texting marketing method or program, or through telemarketing means, without Redicare’s prior written consent, which may be withheld in its sole discretion. Further, any invitation to a potential new Redicare customer must comply with all applicable laws including, but not limited to, CAN-SPAM.
Regardless of how the Referrer has registered to participate in the Referral Program, should an Eligible New Customer be referred by more than one Eligible Referrer, only the original Eligible Referrer validated by Redicare shall be entitled to be considered to receive all or any portion of the Reward. Referrals are considered active for six (6) months and shall expire after such time. If a prospective Redicare customer has neither activated nor installed Redicare products or services within six (6) years after the Eligible Referrer submits a referral, said referral shall expire and the requisite Eligible Referrer shall not be entitled to a Reward if the prospective Redicare customer subsequently purchases Redicare products or services.
REWARD ISSUANCE: The Reward will be issued in US Dollars to Eligible Referrers via a gift card. In the event the Eligible Referrer’s account has a past due balance (in the case where the Eligible Referrer is a Redicare customer), Redicare may elect to offset the Reward against any such past due balance. In any case, Rewards are considered taxable income and are subject to local, state and federal taxes. If the Eligible Referrer is eligible to participate in a Rewards program, and the amount is greater than the federal threshold of $600 set by the Internal Revenue Service, a 1099 tax form will be generated and mailed to you for tax reporting purposes. Redicare recommends that you keep all statements and documents for record-keeping purposes. The reward will be issued up to sixty (60) days after a new customer has been deemed eligible under these Referral Program rules.
GENERAL CONDITIONS: By participating in the Referral Program, you agree to release, discharge, indemnify and hold harmless Redicare, its parent, subsidiaries, affiliates, retailers, and advertising and promotion agencies, and all of their respective officers, directors, shareholders, employees and agents (collectively, “Released Parties”) from any liability or damages which may arise out of participation in the Referral Program or out of the acceptance, use, misuse or possession of any Reward or products attained through this Referral Program. You further agree not to: (a) bind, create any obligation (express or implied) or negotiate prices or other terms and conditions on Redicare’s behalf (nor represent to any person, including any prospective Redicare customer or New Eligible Customer, that you have authority to do so); or (b) make any claims regarding the Redicare services beyond those made by Redicare in the documentation relating to Redicare services available at https://www.redicaredirect.com. Moreover, you also agree that any promotion methods that you use to promote Redicare products and services to prospective Redicare customers shall be in accordance with all applicable laws and regulations. All applicable federal, state and local laws and regulations apply.
REDICARE MARKS. You acknowledge that Redicare’s names, logos, trademarks, service marks and other intellectual property (and the names of certain products and packages that are provided by Redicare) (collectively, “Redicare Marks”) are the exclusive property of Redicare and that you do not have any proprietary rights therein. You may only use and display Redicare Marks to the extent specifically designated or authorized in advance by Redicare. Any marketing materials, communications and displays produced by you shall: (1) be produced at your sole cost and expense; (2) comport with reasonable standards of good taste; (3) comply with Redicare’s then-current marketing and legal compliance guidelines and rules, which may be updated from time to time; and (4) comply with applicable laws. For the avoidance of doubt, all publications or public displays using Redicare Marks must be reviewed and approved in advance by Redicare prior to first use. All Redicare Marks are and will remain the sole property of Redicare. The permissions to Redicare Marks are revocable by Redicare at any time in Redicare’s sole discretion upon thirty (30) days’ notice and immediately without opportunity to cure if, in our sole discretion, you infringe or improperly use or publish any of our Marks. For avoidance of doubt, all applicable federal, state and local laws and regulations apply.
Released Parties are not responsible for late, lost, incomplete, delayed, inaccurate, garbled, undelivered, misdirected referrals or Rewards or other errors or problems of any kind relating to or in connection with the Referral Program, whether printing, typographical, technical, computer, network, human, mechanical, electronic or otherwise, including, without limitation, errors or problems which may occur in connection with the administration of the Referral Program, the verification of Eligible New Customers, the tracking of referrals and Eligible New Customers, the announcement of the Rewards or in any Referral Program-related materials. Persons found tampering with or abusing any aspect of this Referral Program, who are acting in a disruptive or unsportsmanlike manner or who are otherwise not in compliance with these terms as solely determined by Redicare will be disqualified from the Referral Program and all points and/or Rewards will immediately be deemed void. Released Parties are not responsible for injury or damage to participants’ or to any other person’s computer related to or resulting from participating in this Referral Program or downloading materials from or use of the Referral Website or RedicareDirect.com.
Redicare reserves the right at any time to modify, suspend or cancel the Referral Program or the Rules at any time. Any changes Redicare makes will be effective immediately on notice, which it may give either by posting on the Referral Website, Redicare.com or via e-mail. Your participation in the Referral Program after such notice will be deemed acceptance of such changes. You should review these Rules periodically to ensure familiarity with the most current version. You will always be able to tell when the version was last updated by checking the "Last Revised" date at the top of these Rules. All questions or disputes regarding the Referral Program, including without limitation, those involving eligibility, participation, fraud, and abuse will be resolved by Redicare.
Redicare also reserves the right to disqualify and deregister any Referrer in the event that Redicare determines that Referrer has violated any of these Rules, which determination shall be final. In the event of such disqualification or deregistration, Referrer forfeits the rights to receive, and Redicare is not obligated to honor or pay any Rewards which vest on or after the date of such effective disqualification or deregistration.
Except where prohibited, all issues and questions concerning the construction, validity, interpretation and enforceability of these Rules, or the rights and obligations of the participant and Redicare in connection with the Referral Program, shall be governed by, and construed in accordance with, the laws of the State of New York, without giving effect to any choice of law or conflict of law rules (whether of the State of New York, or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of New York.
WARRANTY. REDICARE MAKES NO EXPRESS OR IMPLIED WARRANTIES OR REPRESENTATIONS WITH RESPECT TO ANY SERVICES OR PRODUCTS CONTEMPLATED BY THIS AGREEMENT. REDICARE DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, TITLE, AND MERCHANTABILITY.
By participating in the Referral Program, you agree, affirm, and represent that you have read and understand these Rules. In addition, you affirm and represent that you have complied with all the Rules, as well as Redicare’s Terms of Service (as applicable), and have not committed any fraud or deception in entering the Referral Program.
LIMITATION OF LIABILITY
NEITHER REDICARE, NOR ITS AFFILIATES, SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF REVENUE, EVEN IF REDICARE HAS BEEN INFORMED IN ADVANCE OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE REASONABLY BEEN FORESEEN BY REDICARE. THE PARTIES ACKNOWLEDGE AND ACCEPT THE REASONABLENESS OF THE DISCLAIMERS AND LIMITATIONS OF LIABILITY SET FORTH IN THIS PROVISION.